Rappid Energy Privacy Policy

Effective Date: July 1, 2025

This Privacy Policy governs the manner in which Rappid Energy ("we," "us," or "our") collects, uses, maintains, and discloses information collected from users (each, a "User") of the rappidenergy.com website ("Site"). This policy applies to the Site and all products and services offered by Rappid Energy.

1. Information We Collect and Its Use

Rappid Energy collects two types of information from Users: Personally Identifiable Information (PII) and Non-Personally Identifiable Information.

Personally Identifiable Information (PII): We only collect PII that you voluntarily provide to us. This information typically includes your name, email address, phone number, and physical address when you:

  • Fill out a contact form or request a quote for an energy audit.

  • Sign up for a newsletter or email updates.

  • Communicate with us directly via email or other channels.

Use of PII: The PII you provide allows us to effectively respond to your service requests, such as providing a specific quote for home performance work or answering your support needs. If you opt-in to our mailing list, we use your email address to send you information and updates related to our services and educational content.

Non-Personally Identifiable Information: We collect non-personally identifiable information whenever Users interact with our Site. This may include the Internet Protocol (IP) address, browser type, operating system, pages visited, and time spent on those pages. We use this data, which is collected in aggregate, to improve our website offerings, streamline navigation, and understand how our Users collectively utilize the Site.

2. Data Protection and Non-Sale of Information

Rappid Energy adopts appropriate data collection, storage, and processing practices and security measures to protect against unauthorized access, disclosure, alteration, or destruction of your personal information.

We DO NOT sell, trade, rent, or otherwise transfer your Personally Identifiable Information to outside parties.

We will only disclose personal information if required to do so by law or in the good faith belief that such action is necessary to conform to the edicts of the law or comply with a legal process served on Rappid Energy.

3. Cookies and Your Options

Our Site uses "cookies" to enhance the User experience. A cookie is a small text file placed on your hard drive by a web page server.

Cookies are used strictly for improving your experience on the site, such as remembering your preferences and analyzing site traffic.

Opt-Out/Control: You have the choice to accept or decline cookies. When you first enter the website, you are presented with a choice to opt-out of non-essential cookies. You can also adjust your web browser settings to refuse cookies or to alert you when cookies are being sent. Note that refusing cookies may cause some parts of the Site to function improperly.

4. Third-Party Websites

Users may find links on our Site to third-party sites and services of our partners, suppliers, and other relevant entities (e.g., government rebate programs). We do not control the content or links that appear on these external sites and are not responsible for the privacy practices employed by them. Your browsing and interaction on any other website, including those linked from our Site, are subject to that website's own terms and policies.

5. Changes to This Privacy Policy

Rappid Energy has the discretion to update this Privacy Policy at any time. When we do, we will revise the "Effective Date" at the top of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are protecting the information we collect. You acknowledge and agree that it is your responsibility to review this Privacy Policy periodically.

6. Your Acceptance of These Terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

7. Contacting Us

If you have any questions about this Privacy Policy or your dealings with this site, please contact us at:

Rappid Energy

(480) 239-3655

jrapp@rappidenergy.com